1. Introduction
Wescott Trading ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tshirtprint2u.com.my, use our services, or interact with us in any other way.
By accessing our website and using our services, you consent to the data practices described in this policy, in accordance with Malaysian law.
2. Information We Collect
2.1 Personal Information (Under PDPA Definition)
2.2 Non-Personal Information
3. How We Use Your Information
We process your personal data in accordance with PDPA principles for the following purposes:
Service Fulfillment
- Process and deliver your orders
- Provide quotations and design mockups
- Manage your account and preferences
- Communicate order status and delivery
Business Operations
- Improve products and services
- Conduct market research
- Develop new offerings
- Analyze website usage
Communication
- Respond to inquiries (with consent)
- Send service announcements
- Share promotional offers (with consent)
- Send newsletters (with consent)
Legal Compliance
- Comply with Malaysian laws
- Prevent fraudulent activities
- Enforce terms and conditions
- Fulfill tax obligations
4. How We Share Your Information
We may share your information only when necessary and in compliance with PDPA requirements:
4.1 Authorized Third Parties
4.2 Legal Disclosures
4.3 Business Transfers
5. Your Rights Under PDPA 2010
As a data subject under Malaysian law, you have the following rights:
Right to Access
Request access to your personal data held by us.
Right to Correction
Request correction of inaccurate or incomplete personal data.
Right to Withdraw Consent
Withdraw consent for processing of personal data at any time.
Right to Limit Processing
Request limitation of processing of personal data in certain circumstances.
Right to Data Portability
Request your data in a structured, commonly used format.
To exercise these rights, please contact our Data Protection Officer at tshirtprint2u@gmail.com
6. Data Security Measures
We implement comprehensive security measures in line with PDPA requirements:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Firewalls and intrusion detection systems
- Regular security updates and patches
- Secure access controls and authentication
Organizational Measures
- Staff training on data protection
- Confidentiality agreements with employees
- Data protection impact assessments
- Regular security audits
7. Data Retention Period
We retain personal data only as long as necessary for the purposes collected and in compliance with Malaysian laws:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Customer Orders & Transactions | 7 years | Companies Act 2016, Tax Laws |
| Business Communications | 3 years | Business continuity |
| Marketing Consents | Until withdrawal | PDPA Consent Principle |
| Website Analytics | 26 months | Business improvement |
| Job Applications | 2 years | Future opportunities |
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
If you believe we have collected information from a child without appropriate consent, please contact us immediately at privacy@tshirtprint2u.com.my and we will take prompt action to remove such information.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.
We encourage you to review this policy regularly. Material changes will be communicated through our website or direct notification when required by law.
11. Contact Our Data Protection Officer
For privacy-related inquiries, to exercise your PDPA rights, or to lodge a complaint:
Wescott Trading
8, Jalan 24, Kg Cheras Baru, 56100 Kuala Lumpur, Malaysia
tshirtprint2u@gmail.com
+6018-292 2986 (Monday-Friday, 9:00 AM - 6:00 PM MYT)
Complaint Resolution
If you have concerns about our privacy practices, please contact our Data Protection Officer first. You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
PDP Official WebsitePDPA Compliance Statement
tshirtprint2u is fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations. We regularly review and update our practices to ensure ongoing compliance and protection of your personal information.